Best-in-Class Support Available Every Hour of Every Day
Server Customization and Configuration
Ask us to deploy PHP or other custom packages, help with caching configurations, or make server configuration changes.
Private Slack Channel
Premium Support lifts you out of the web-based online chat and opens up a private Slack channel with our Senior Support Engineers.
Cloud Hosting Technologies
Cloud Hosting is completely overseen, hence we'll try to incorporate the most recent mechanical and execution refreshes when they're accessible!
Plug-in or theme troubleshooting, investigation of server errors, help with your database or email add-on, and performance optimization.
Advanced Support doubles your Live Chat access and cuts online tickets response times to 3 hours (normal priority) or 30 mins (high). Premium SLAs are even slicker.
Track more complex queries or issues online as we work on them. Our Support Team can create tickets on your behalf, or you can submit your own.